Monday, December 9, 2019
Stakeholder Analysis and Engagement â⬠Free Samples to Students
Question: Discuss about the Stakeholder Analysis and Engagement. Answer: Introduction: The headspace organization is involved in providing treatments in mental health to the youth of the age group 12 to 25. Various mental problems are evident in these groups among which the depression and anxiety is the most common in this age group. The most involved citizens in such demographics are the indigenous people where the suicidal rate is increasing in a very fast manner. This is a major portion, which needs addressing to help the intended demographics. The making or development of a process includes careful planning, analysis of the data gathered and design of infrastructure. The process of system analysis and design is used to make the intended project. However, the main outcome of the system analysis is the requirement of the set objective. The following report mainly discusses about the electronic health record implementation to be included in the project. The report also includes the stakeholder maps, questionnaire and use case diagram to help address the risks. The intended age group of the organization is supposed to be addressed by the presence of a new project approved by the National Youth Mental Health Foundation (Rickwood et al., 2014). The organization for mental health is thus aiming the need of the project to meet the health related needs and to provide the specifications needs to address the problems faced by the given demographics. The care will be intended for addressing the concerns of recovery and social inclusion. Stakeholder map: The analysis of stakeholders is used to address the conflict resolution, project management and administration of the business involved. The impact of an undertaken decision on the associated parties is known by applying the process of stakeholder analysis. The stakeholder analysis also helps to assess the various requirements of the interested parties in the project regarding their decisions and the impact it can create when associated in a policy, program or project (Missonier Loufrani-Fedida, 2014). The analysis of the stakeholders are not used to analyze the needs and concerns of one specific stakeholder but works to ensure the requirements of all the associated stakeholders in the policy or program involved. The stakeholder mapping process involves various technical discussions and debates to determine the list of stakeholders that will be useful to the project to be implemented among the list of all the stakeholders present (Shirey, 2012). The various process of stakeholder mapping includes identification, analysis, mapping and prioritizing the stakeholders (Schiller et al., 2013). Identification: This section of the mapping is concerned with the list of stakeholders that are required for the organization. The list of stakeholders is the internal and the external ones. The external stakeholders are the executives and operational aspects. The suppliers of materials required and the patients fall under the category of executive external stakeholders. The groups with special interests are the one that is associated with the internal operation stakeholders. For the aspect of the internal stakeholders, the researchers, communicators and the nurses are the operational stakeholders while the directors and board members of the organization are the executive aspect of the internal stakeholders. Analysis of the stakeholders: The operations of the various involved stakeholders are referenced in this section. The external stakeholders are to see the operations of the project for man external sense of view while the internal stakeholders are concerned with the project form the internal point of view. The external stakeholders are not directly involved with the organization like the internal stakeholders. The external stakeholders analyze the project in an executive point of view and the operational stakeholders look at the project at an operational point of view. The suppliers and the patient are required for effective operation of the organization while the special interest groups help to address the concerns of the organization involved. The researchers, communicators and the nurses are used to help the operational requirements while the decisions taken and the analyzed impacts of them are undertaken by the board members and directors. Stakeholder Contribution Legitimacy Influence Willingness to engage Involvement External executive Medium Low Medium High Medium External operation Low Low Low Low Low Internal executive High High High High High Internal operation Medium High High Low Medium Mapping: This section of the stakeholder analysis is used to show the representation of the groups associated with the operation and execution of the project. Priority of the stakeholders: This section is used to cover the priorities of the stakeholders in terms of the intended needs in the project to be discussed in the organization. The external stakeholders in operation are the most prioritized stakeholders as any healthcare organization cannot stay in business without the presence of patients. The internal operations stakeholders are the next in priority as the nurses and the researches are required to meet the needs of the patients currently involved. The internal stakeholder in executive level is the next prioritized stakeholder as the decisions to undertake are taken by them which gives a direct impact to the involved organization. The external executive stakeholders are needed by the organization but their decisions are to be addressed by the organization. Stakeholders Priority External-operation Very high Internal-operation High Internal-executive Medium External-executive Low Questionnaire: The process of questionnaire methods is used to provide a research-based response by pointing out various questions to evaluate based on the answers required (Patten, 2016). They are advantageous based on economic provisions, as the questionnaire methods do not include any type of survey responses. However, the presence of questionnaire evaluation might not meet the requirements during the survey from a demographic population (Chau et al., 2012). What is the site location? When will site evaluation take place? Is the analysis of the environment done to maintain operation? What are the demographics of the population? What is the statistics of the mental health in young audiences of that area? Is there any other healthcare organization in the selected area? Is the material for construction acquired? What is the need for mental health care in that area? What are the promotional methods that are to be included during the opening of the organization? When will the recruitment of staffs commence? Use case diagram: A use case diagram is a process, which is used to show the existing performance of the various parameters in any website or organization. The use case diagram is also used to know the ideas of an existing user and the response made to a certain attempt (Almutairi et al., 2013). The diagram depicts various processes, which denotes the beginning of the targeted process and ends with the completion of the same process. The use case diagram is also used to know the various wrongs that can go while operating in the system. This helps the developer of the diagram to predict the various problems that may be associated with the operations of the system (Kulak Guiney, 2012). The use case diagram shown above depicts the processes of the parameters involved in the health care organization. The diagram shows the presence of four different cases. The first one depicted in the use case is the administrator functions. They are responsible to provide the administration functions to the various policies present in the organization. They are also responsible for maintenance of the operations involved. The people responsible for administration are used to co-ordinate, manage and direct the services associated with the operations of the health care organization involved (Cooper, 2012). The main purpose of the healthcare system administrators are the reduction of cost in operation and the improvement in working efficiencies. The second parameter present in the diagram is that of the protocol maker. The protocol maker is used to analyze the various requirements of the operational healthcare organization (Bates et al., 2014). They are also responsible for making and developing of new policies that help to determine and address the various implications and help to do business in a better way. Due to the directing of the healthcare needs to the betterment of the demographics intended, the various policies and standards are to be present which helps to address the needs of the demographics in an efficient manner (Drummond et al., 2015). The protocols are made, developed, and then transferred to the doctors and nurses to apply the level of standards in the treatment provided. The third parameters depicted in the diagram are the respective physicians and the roles they play to address the requirements of the organization. The policy made by the policy maker is to be followed and applied by the doctors (Rebuge Ferreira, 2012). In addition, they are also responsible for providing the initial diagnosis to their patients. The information received from the patients after the diagnosis are stored in the database of the organization for future use. They are also responsible for providing routine checks to the patients involved. The last parameter of the diagram includes the patients who apply for services. As the most important aspect is the patients and their need is necessary for doing business, the needs of them are to be addressed (Boudreaux et al., 2014). The patients also come for routine checking and the physicians provide them the same. The information collected is also stored for further use. Basic flow: Diagnose Description The physicians follow the policy made by the protocol maker. The physician provides diagnosis to the patients. The information received from the patients are recorded and stored in the organization. The physician also provides routine checkup to the patients. 1. Physicians follow the policies. 2. The physicians provide diagnosis. 3. The information received is stored in the organizational files. 4. The physicians provide routine checkup. Termination outcome The diagnosis is done. Alternative flow (A): Diagnosis Description The physicians follow the policy made by the protocol maker A1 The information is stored. A2 Diagnosed Termination outcome Patient is diagnosed Alternative flow (B): Routine check Description Patients are provided routine check up B1 Patient information is checked B2 Routine check is provided Termination outcome Routine check is done. Business rules: The patients information is collected Diagnosis is provided on the basis of policies Routine checks are given Conclusion: Thus, conclusion from the following report is drawn to emphasize the importance of the various stakeholders in the stakeholder map, the various questionnaires to follow before the implementation of the system and the use case diagram to consider the system operation. The various analysis of the report has to be implied in the organization for successful processing. References: Almutairi, S., Abu-Samaha, A., Bell, G., Chen, F. (2013, October). An enhanced use case diagram to model Context Aware Systems. InScience and Information Conference (SAI), 2013(pp. 270-274). IEEE. Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., Escobar, G. (2014). Big data in health care: using analytics to identify and manage high-risk and high-cost patients.Health Affairs,33(7), 1123-1131. Boudreaux, E. D., Waring, M. E., Hayes, R. B., Sadasivam, R. S., Mullen, S., Pagoto, S. (2014). Evaluating and selecting mobile health apps: strategies for healthcare providers and healthcare organizations.Translational behavioral medicine,4(4), 363-371. Chau, J. Y., Van der Ploeg, H. P., Dunn, S., Kurko, J., Bauman, A. E. (2012). Validity of the occupational sitting and physical activity questionnaire.Medicine and science in sports and exercise,44(1), 118-125. Cooper, T. L. (2012).The responsible administrator: An approach to ethics for the administrative role. John Wiley Sons. Drummond, M. F., Sculpher, M. J., Claxton, K., Stoddart, G. L., Torrance, G. W. (2015).Methods for the economic evaluation of health care programmes. Oxford university press. Kulak, D., Guiney, E. (2012).Use cases: requirements in context. Addison-Wesley. McGorry, P., Bates, T., Birchwood, M. (2013). Designing youth mental health services for the 21st century: examples from Australia, Ireland and the UK.The British Journal of Psychiatry,202(s54), s30-s35. Missonier, S., Loufrani-Fedida, S. (2014). Stakeholder analysis and engagement in projects: From stakeholder relational perspective to stakeholder relational ontology.International Journal of Project Management,32(7), 1108-1122. Patten, M. L. (2016).Questionnaire research: A practical guide. Routledge. Rebuge, ., Ferreira, D. R. (2012). Business process analysis in healthcare environments: A methodology based on process mining.Information systems,37(2), 99-116. Rickwood, D. J., Telford, N. R., Parker, A. G., Tanti, C. J., McGorry, P. D. (2014). headspaceAustralias innovation in youth mental health: who are the clients and why are they presenting?.The Medical Journal of Australia,200(2), 108-111.
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